We’re excited to host the next session of our FinTechFactory Lunchtime Series with
“Reconfiguring Trust in Centralized Systems: Evidence from Permissioned Blockchains in the Payment and Settlement Industry”
Date: 10 September, 2025 (Wednesday)
Time: 02:00 PM to 03:00 PM SGT
Presenter: Kenneth See, NUS PhD Student
This session tackles the core paradox of blockchain in centralized, high-value financial systems: if blockchain is “trustless”, why do we see prolonged adoption even in centralized systems—where institutional trust is indispensable? Drawing on a qualitative case in payments and settlements, the work reframes blockchain as a hybrid socio-technical infrastructure that redistributes, rather than replaces, trust. We propose a recursive conceptual model that explains how organizational governance, regulatory constraints, and protocol design co-evolve to reconfigure trust, paving the way for continued adoption, over time. This study contributes a theoretically grounded, policy-relevant lens for understanding sustained blockchain use in regulated markets, moving beyond simple “transfer of trust” narratives to a dynamic account of trust reconfiguration.
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#PaymentSystems #FinTechResearch #NUSFinTech #DesignScience #ComplexSystems